In case there’s some issue with our business account or you’d prefer alternative payment gateway, please drop us an email immediately via support@enginethemes.com We will assist you with the purchase procedure.
Do EngineThemes have phone support service?
Please visit our Support policy for detailed information regarding support channels. Kindly contact us via emails since we don’t have Phone call or skype support service.
Themes installation & configuration
To have your website runs with the theme, you must install it on your WordPress supported hosting and configure the features. There are 02 options you can choose: – Free documentation: You can visit these addresses at here and here to install the theme by yourself. Customer needs to have some certain skills and […]
[MjE] Navigation menu
You can configure/modify the header mjobs categories menu as instructed in the video.
[MjE] Money Withdrawal plugin
From Engine Settings → Money Withdrawal. This is where you manage all withdrawal requests from users. In the dropdown list on the top left, you can filter to see withdrawal by its status. You can use the search bar to search for specific withdrawal. Workflow to create a withdraw request: Step 1: […]
[FrE] How to reopen dispute project
As an admin, you can do the following step if your site user request to reopen the project which has been accidentally marked as disputing.
[FrE] Set up Escrow system with Stripe
Stripe Escrow User Guidance Regarding the popularity of Stripe transactions, Stripe for Escrow is released to meet our customer demands and gives a hand to the product growth. Stripe for Escrow is also similar to PayPal for Escrow. It helps transactions among admin, freelancers and employers work smoothly with Stripe […]
[FrE] Private Message
This extension helps the employers and freelancers to have a better communication. Using this extension, employers can easily start a private conversation with freelancers before accepting the bids. Note: Freelancer has to bid on the project first. Only employer can start the conversation. Installing the extension Automatic installation: 1. […]
[MjE] Remove “I’m looking for” in search
[FrE] How to use Credit to pay?
Now you can enjoy our latest feature: Your employer customer can use credit to buy the exact amount of money when he accepts bid. Avoiding redundancy because now they don’t have to prepay for available credit. When freelancers bid to his project but his balance doesn’t enough to accept the bid […]