Regarding your inquiry, please refer to our Terms of Service which you will have to agree with once you made your purchase.
- In section 6. Refund Policy, we stated that we don’t offer any unconditional refund.
As for your case, I would like to inform you that your request does not meet with our Support Policy
- The products we provide are digital downloads and we cannot limit their usage after download.
Therefore, a refund will only be considered, within 14 days after the purchase date.
Hope this could clarify your uncertainty.
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