Regarding your request, please refer to our Terms of Service which you have agreed to once you made your purchase.
- Unfortunately, we don’t have any product swap policy.
As for your case, I would like to inform you that your request does not meet with our Support Policy
- The products we provide are digital downloads and we cannot limit their usage after download.
Therefore, a refund will only be considered, within 14 days after the purchase date.
We could only assist you with product swap within 14 days after your purchase.
Apologies for any inconvenience.