Regarding your concern, I would like to inform you that: Admin will pay the payment gateways fees
[FrE] The freelancer seems to have the possiblity to purchase “Credits”? Why would a freelancer pay for something instead of being paid for services?
The credit system is attached in Escrow feature. (See here) Recently, Paypal Adaptive (Escrow) is not available for new applications. With Stripe Escrow, it requires both freelancer and employer to have Stripe account before making any payment. Your Freelancers can decide not to use this feature.
[FAQ] Can I extend my license if I did not use the theme?
According to our Term of Service (Section 01.Product License). Due to our product are downloadable packages so we’re not able to track if you have used it before or not that’s why we have the time license in our policy (counted from the day you brought the package). Your license associated […]
[FrE] How can we enable an employer to see available freelancers on a map?
No. There’s no built-in functionality for this. Please contact a developer from community freelancer (for example https:/ /wpable.net) to customize the theme and implement needed features. Kindly note that we have no association with any 3rd party service so please consider carefully before making your decision. I would like to assure […]
[FrE] When a freelancer enters information about himself, it’s done through a textbox. In this text box, can they boldface text, add bullets, change font type/size, color etc.?
No. There’s no built-in functionality for this. Please contact a developer from community freelancer (for example https:/ /wpable.net) to customize the theme and implement needed features. Kindly note that we have no association with any 3rd party service so please consider carefully before making your decision. I would like to assure […]
[All] Is there a way for freelancers to share their profile on social media, through an easy Social Medial share button?
No. There’s no built-in functionality for this. Please contact a developer from community freelancer (for example https:/ /wpable.net) to customize the theme and implement needed features. Kindly note that we have no association with any 3rd party service so please consider carefully before making your decision. I would like to assure […]
[FrE] Can freelancer upload videos in his profile?
Yes. Freelancers can use external youtube link to display videos on their profiles. Choose Edit profile and put the youtube link in like the below picture: It will show as a video in your user’s profile after you click Save:
[All] How can i resolve 404 error issue?
We are very sorry for this inconvenience. Regarding this issue, kindly provide us with your site admin credentials to support@enginethemes.com Our Technical Support Executive will look into this issue & get back to you with resolution the soonest.
[All] I´m receiving a lot of users registration notices that I suspect are not coming from real users. Can you please advise?
Regards of your concern, we would like to inform that: Please enable the Google ReCaptcha feature in the backend to prevent spammers from disturbing your site. You can go to Dashboard > Engine setting > Setting > Captcha to set up the API.
[MjE+FrE] Is there a possibility for me to have the current users data and their jobs transferred to the new theme?
Regarding your concern, I’m sorry to inform you that we don’t support customers with data transfer but if you are using WordPress, migrate user data is possible.